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St Francis Church of England Aided Junior School

"Let your light shine bright"

Click on NEWS above (NEWSLETTERS below on phones) for the latest updates from school including what we have been learning, achievements, routines and dates for your diary. Thank you for your continued support, Mrs. Lakey and your St Francis' family.

Helpful Links and Contacts for Wellbeing Info & Support

Useful Contact Information


It is okay to need to reach out for help and support when struggling with your children's emotional well being, or even your own mental health. Often, the hardest thing to do is figuring out who to turn to for advice and emotional support. On this page we have put together key contacts and resources to support yourself and your family with their emotional well being. 


Team What they do Contact
Papyrus Confidential support for young people struggling with thoughts of suicide.  08000 684 141
Butterwick Hospice Care A bereavement service that offers counselling for children and young people.

01388 603003

Child Line A free and confidential service offering support and advice for young people. 0800 11 11
Human Kind Offer high quality, wrap around drug and alcohol recovery support for adults and young people across the North. 01325 731 160
DCC Drug & Alcohol Recovery Service Providing a free, accessible service for everyone who lives in County Durham and who needs help with any drug or alcohol misuse related matter. 03000 266 666
Samaritans Offers emotional support for anyone in emotional distress, struggling to cope or at risk of suicide. 116 123
CAMHS Crisis Line Provides mental health support for young people who are experiencing an emotional crisis.  0191 441 5733
NHS Crisis Support for adults experiencing a mental health crisis.  0300 0200317
Rollercoaster (Based in Newton Aycliffe)  Support group for parents who have children with any emotional or mental health problems, including anxiety, self-harm, eating disorders, sleep problems and low mood.  Just send an email to or visit find them on FaceBook.
MIND Advice to support and empower people experiencing mental health isues. 0300 123 3393 or TEXT 86463
One Point Supporting children, young people and families in all aspects of family life. 0300 026 1118
Talking Changes Delivers counselling services across County Durham and Darlington. 0191 333 3300
If U Care Share Service to support those affected by bereavement and suicide. 0191 230 5400
Little Treasures Service to support and advise parents with children who have Autism. Search "Little Treasures" on Facebook OR contact 07749 681130
The Bridge Young Carers Supports children who help care in families where someone has an illness, disability, mental health issue or an alcohol or drug problem.

Telephone 0191 3832520 


Check In & Chat The Durham Community Hub has launched a chat service open to anyone to combat the loneliness that can often be felt when self-isolating. 

Call: 03000 260 260 


Family Line Family Line are here to provide a listening ear, answer particular parenting questions or help with guidance around more complex issues.

Call : 0808 802 6666

Text : 07537 404 282

Email :

SHOUT Anyone who is feeling anxious, stressed, low or in crisis, can text "HeadsUp" to 85258 to connect with a trained crisis volunteer.

Available 24/7 and free to text.

Text : 85258 

Family Lives Offers emotional support, advice and guidance on any aspect of parenting and family life.

Free and confidential national helpline.

Call : 0808 800 2222

Young Minds Offers advice to parents/carers worried about a child or young person under 25 years old. Advice on children's behaviour, emotional well being or mental health.

Free and confidential national helpline.

Call : 0808 802 5544

Click To Access The "Young Minds" Parents Webchat

Harbour Confidential service to support families and individuals who are affected by abuse. 

Click To Access Harbour Live Chat

Or CALL : 03000 20 25 25

Recovery College FREE Online courses for children and young people and parents/carers. Courses focused on improving mental health and resilience. Sign up required. Click To Register & Browse RC Courses
The Meadows The Meadows Sexual Assault Referral Centre aims to provide a sensitive and comprehensive service to all residents of County Durham and Darlington who have experienced rape or sexual assault. 0191 3729202

Further Agencies For Supporting Your Child's Well Being (Click To Enlarge)

Dealing With Challenging Behaviour 
Transition & Coping With Change
Corona Virus Pandemic 
Sleep & Relaxation
Self-Care Guidance 
Improving Family Life 
Managing Anxiety & Low Mood
Positive Parenting 
Keeping Children Safe Online 
Managing Our Mental Health 
Bereavement & Coping With Loss
Health and Physical Activity 
Improving Self-Esteem, Confidence & Resilience
Supporting Home Learning
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